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1. Scope

These general conditions of sale govern all sales concluded between:

- The site hereinafter named “Green Contour” or “the Site”.
- any person (the “Customer”) placing an order on (“Green Contour”).

Green Contour and the Customer (the “Parties”) agree that their relations will be governed exclusively by these general conditions of sale as visible on the Site at the time of the order. For our services and supplies within the framework of this online store, only the general conditions of sale apply in their version valid at the time of the order. We do not accept the provisions of the client which deviate from these, unless expressly agreed in writing on our part. In the event that one of the provisions hereof is deemed or declared void or unwritten, the other provisions will remain in full force and effect. Green Contour delivers worldwide. Green Contour may be required to develop the site, as well as these general conditions of sale. The simple fact for the buyer to click on the link allowing him to have knowledge of these general conditions of sale and to place an order, implies full, unreserved, irrevocable and definitive acceptance on the part of the customer on all the provisions appearing in these general conditions of sale.

2. Conclusion of the contract

Our offers on the internet constitute a non-binding invitation to conclude a purchase contract. By placing an order, the customer makes a binding offer which relates to the conclusion of a purchase contract. The contract is concluded when we accept the offer, i.e. by dispatch of the goods or by confirmation of the order. The automatic confirmation of an order only serves as information to the customer and cannot be taken as acceptance of the contract. The automatic recording systems operated by Green Contour are considered to have probative force until proven otherwise.

3. Price

The sales prices indicated on the site are all taxes included, to which are added, where applicable, the transport costs indicated. We reserve the right to modify our prices at any time but we undertake to apply the current prices which will have been indicated to you on the site at the time of your order.

4. Delivery

Each order has a unique delivery address. You have the option of having your order delivered to an address other than yours. When we have to make partial deliveries, we are responsible for the resulting additional shipping costs. All orders are processed and prepared between 15 (weekdays) and 96 hours (holidays and weekends) and shipped according to delivery conditions. Delivery is made by post. If your order includes several products, it is possible that depending on their volumes, it will be delivered in several separate packages.

Cost of delivery: The goods are delivered at the shipping prices indicated before final validation of the order.

The delivery time includes the time it takes to prepare the package for your order, and the delivery time by the carrier. The delivery time is extended when impediments arise for which we cannot be held responsible. Indications relating to the delivery time are not binding unless, exceptionally, the delivery time has been formally confirmed in writing. You must ensure upon receipt of the goods that they conform to your order and that they are in good condition. In the event of a problem, you must inform us by email at or via the contact form. In all cases, do not forget to specify your contact details, as well as the number of your order. If your complaint occurs more than 48 hours after receipt of your order, or if the information was incomplete, we will not be able to take your request into account. The delivery status of the carrier is binding. Disputed delivered products must be returned at your expense and in their packaging to Green Contour, whose address can be communicated to you upon simple request.

5. Due date, payment, delay

You have the option of paying for your order using the following payment method: by bank card (CB, VISA, Eurocard, Mastercard) The site allows you to benefit from total payment security by using a fully secure transaction method via the Stripe secure payment service ( You can also pay via Paypal. All information managed by Stripe is encrypted with the best security standards. For any late payment we reserve the right to charge default interest amounting to 10%.

7. Warranty and right of return

The products ordered and delivered are produced only for the order. If a defect is discovered, the complaint must be made in writing without delay and added to the goods (summary damage report). So that the buyer can quickly assert his warranty rights, defects must be reported immediately after their detection. The warranty excludes defects that result from improper handling of the goods by the customer. The buyer has a period of four clear days from the date of receipt of the product to return it at their own expense and obtain a refund. This period runs from the day of delivery of the consumer's order. If this period expires on a Saturday, Sunday or public holiday, it is extended until the first following working day.

In the event of an exchange, the contribution to shipping costs will not be re-invoiced. Return costs remaining the responsibility of the buyer. This right is exercised from receipt of the goods, which must be returned in their original packaging and in perfect condition. If the deadline normally expires on a Saturday, Sunday or public or non-working holiday, it is extended until the first following working day. Upon receipt of the goods and after checking their condition by us, we will inform you as soon as possible by telephone, e-mail or post of the action we will take on your request. Depending on this and if the conditions have been respected, we will immediately reimburse you. In the event of a return, we thank you for informing us of the reasons by attached letter so that we can take the necessary measures to satisfy you.

8. Delivery

It is up to the buyer to verify, under his sole responsibility:

- that these products can be imported and used in the country of consumption,

- that the buyer is in good standing with the tax and customs administrations of his country.

9. Applicable law

The applicable law is that of the country in which the offer is made. Commercial relations resulting from these general conditions of sale are subject to French law. Any dispute relating to the conclusion, interpretation, execution or termination of a sale concluded between the Parties, and more generally, any dispute arising during such a sale will, in the absence of an amicable agreement, be of the exclusive jurisdiction of the courts of France.

10. Green Contour Coordinates

SARL LËON, with capital of €100,000

232 rue de Vieux Berquin · Building B · Cell 5 - 59190 Hazebrouck - FRANCE

R.C.S. : Dunkerque B 753 676 337

VAT number: FR54753676337

Publication manager: Arthur Deveyer

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